Delivery / Returns
PLEASE NOTE: IN ORDER TO AVOID UNNECESSARY WASTE, ALL JEWELRY ARE MADE TO ORDER. PLEASE ALLOW A MANUFACTURING TIME BEFORE SENDING YOUR ORDER.
Delivery
Your little jewels are carefully packaged and sent by registered letter for 3 euros. From 3 or more pieces of jewelry in your order, they will be sent to you in a cardboard box, by Colissimo (6 euros).
Shipping is free for all orders over 60 euros.
In all cases, a tracking number will be communicated to you by email upon shipment.
Please allow approximately 4 to 8 days of manufacturing before sending the package. Parcels and tracked letters then take 1 to 4 days to arrive at your home.
Shipments within the European Union are made by Colissimo with tracking for an amount of 8 euros. The time it takes to receive your package may vary depending on the country.
I cannot be held responsible for an error or loss by the Post Office. Please ensure that the delivery address provided is correct and accessible.
Returns
For hygiene reasons, returns of earrings are not accepted.
Any custom-made or personalized product cannot be returned or refunded.
For any other jewelry, and according to European law, you benefit from a period of 14 calendar days after receipt of your package to return the jewelry in impeccable condition, unused, undamaged, in its original packaging to the address below:
Mieko Workshop
Camille Huet
43 rue Grenette
69002 Lyon
Return shipping costs remain your responsibility depending on the delivery method of your choice. I cannot be held responsible for the losses of the Post Office.
The refund will be made within 14 calendar days after receipt of your return package.